The Handbook: The Agency Operations Podcast cover image

The Handbook: The Agency Operations Podcast

Why your tools aren’t talking & what it’s costing you with Ryan Pearcy

Apr 8, 2025
37:16

Your tech stack might be holding your agency back more than you think.

Ryan Pearcy, founder of Digital Transformers and chartered accountant, has helped countless agencies untangle their systems and make smarter, faster decisions. He’s spent nearly 15 years helping service-based businesses clean up their systems, bringing finance, tech, and process together so leaders can make decisions based on reality.

In this episode, he helps Harv troubleshoot three common (and all-too-familiar) agency tech stack scenarios.

Here’s what we get into:

  • Why disconnected tools lead to risky, gut-feel decisions, and how to fix that
  • How spreadsheet chaos is a sign you’re due for a system rethink
  • What to do when your systems aren’t quite delivering, but you’re still paying for them

Whether you’re early-stage or at 100+ people, this one’s a must-listen if your agency is still duct-taping its way through operations.


Additional Resources:

Follow Ryan on LinkedIn

Follow Harv on LinkedIn.


Stay up to date with regular ops insights. Subscribe to The Handbook: The Operations Newsletter.

This podcast is brought to you by Scoro, where you can manage your projects, resources and finances in a single system.

Remember Everything You Learn from Podcasts

Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.
App store bannerPlay store banner