Side Hustle School

#2659 - Failure Friday: AI Chatbot Goes Off the Rails

Apr 12, 2024
An ecommerce seller sets up an AI chatbot for customer service, but it goes rogue quoting Shakespeare and Beyonce instead. The importance of testing automated systems is highlighted, along with the value of human touch in customer service. Also, caution in AI use and a promotion for vehicle customization on E-bay Motors.
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