

What does an AI strategy with humans at the center look like?
43 snips Oct 16, 2025
Tiankai Feng, Thoughtworks Global Director for Data and AI Strategy and author, discusses building human-centered AI strategies. He introduces his framework of the Five C's: competence, collaboration, communication, creativity, and conscience. Tiankai emphasizes the importance of human judgment in AI roles and the risks of relying solely on AI for creativity. He also advocates for integrating ethical measures alongside traditional metrics to evaluate AI initiatives, urging leaders to keep the human aspect at the forefront of their strategies.
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Why He Wrote The AI Strategy Book
- Tiankai wrote Humanizing AI Strategy to apply lessons from data strategy and avoid repeating past mistakes with AI.
- He wanted timely guidance so organizations build AI with human-centric principles from the start.
Five-Cs Connects Data And AI
- The two books share a common five-Cs framework but the AI book stands alone.
- Readers don't need the first book to understand the AI strategy guidance.
Apply The Five-Cs Framework
- Drive AI initiatives intentionally using the five Cs: competence, collaboration, communication, creativity, conscience.
- Use the framework to keep human needs central across planning and delivery.