In this episode, we meet with Chris Bilotto, Executive Vice President at The RMR Group, and President & CEO of both Diversified Healthcare Trust and Service Properties Trust. With leadership roles spanning healthcare real estate, hospitality, and a diverse portfolio of operating properties, Chris shares how he navigates the complexities of managing large, dynamic real estate platforms.

From lessons in operational excellence to the evolving demands of healthcare assets and the future of service-oriented real estate, Chris offers insights shaped by decades of hands-on experience. He discusses RMR’s integrated approach, the importance of aligning operations with long-term value creation, and what it means to lead teams through thoughtful business practice.

Whether you’re interested in REIT management, sector-specific challenges, or broader leadership wisdom, learn from an experienced executive driving strategy across multiple major real estate trusts.

Interview by: Shagun Kalra MSRED Candidate 2026

Director: Denise DeLorey

Production: Shagun Kalra / Lacey Cochran

Music from ⁠⁠⁠#Uppbeat⁠⁠⁠:⁠⁠⁠https://uppbeat.io/t/mark-july/dance-...⁠⁠⁠License code: KQAWWN4CWQXDF01E

8-6-19 What's News