Becker’s Payer Issues Podcast Transforming Payment Integrity with AI: A Conversation with Raj Ronanki, CEO of Lyric
May 29, 2025
Raj Ronanki, CEO of Lyric, dives into the transformative power of AI in healthcare payment integrity. He discusses the strategic acquisition of ClaimShark, which enhances real-time analytics and streamlines workflows. The conversation highlights the shift towards autonomous operations designed to improve efficiency and transparency in the healthcare system. Ronanki also emphasizes the importance of customer feedback in driving innovation and creating valuable solutions that align with client needs. Tune in for insights on modernizing healthcare payment processes!
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Lyric's Evolution Journey
- Raj Ronanki shares Lyric's evolution from Claims Extend and its 30+ year history in healthcare payment solutions.
- He highlights the company's customer obsession and culture as key strengths preserved and enhanced with new technology.
AI's Transformational Potential
- Raj Ronanki sees AI and generative AI as transformative for healthcare, enabling real-time, transparent, and waste-reducing processes.
- He believes technology can help create a more consumer-friendly and equitable healthcare system moving forward.
ClaimShark Acquisition Benefits
- Lyric acquired ClaimShark to enhance platform capabilities, enabling unified real-time workflows and improved coordination of benefits.
- This acquisition supports building an enterprise resource planning system to better predict and mitigate medical trends.