On a Black Friday edition of a podcast, the guests discuss a range of topics including shopping on Black Friday, holiday shopping outlook, consumer health, jobs in the hospitality industry, sports gambling earnings and outlook, Black Friday game in NFL, water scarcity, AI transformations, impact of automation in hospitality and retail industries, and the significance of physical retail during the holiday season.
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Quick takeaways
Consumers remain price-sensitive due to inflation concerns, leading to heavy promotions and discounts in the retail industry.
The integration of physical and digital retail experiences is driving the success of various retail sectors, with gift cards being popular for their flexibility.
Deep dives
Holiday Shopping Expectations: Strong Thanksgiving Weekend with Increased Spending
According to ICSC, $130 billion is expected to be spent during the Thanksgiving weekend, a 4% increase from last year. Consumers remain price-sensitive due to inflation concerns, leading to heavy promotions and discounts. Discount department stores are expected to perform well, and gift cards are popular due to their flexibility. The integration of physical and digital retail continues, with retailers encouraging in-store pick-ups for online orders. Occupancy rates in malls and open-air retail spaces remain high, and physical retail continues to be an important part of communities.
The State of Malls: Stability in the Face of the Demise Narrative
The narrative of the demise of malls has persisted for years, but the number of malls in the US remains relatively stable. Class A malls and open-air retail spaces are performing well, meeting consumer demand for both traditional shopping and online order pick-ups. Occupancy rates in malls range from mid-80s to mid-to-high 90s, depending on the type of retail space. Consumer preferences for discount and gift card purchases, as well as the integration of physical and digital retail experiences, drive the success of various retail sectors.
Hot Purchases and Popular Categories for the Holiday Season
Toys and electronics are perennial popular purchases during the holiday season. Discount retail is expected to thrive due to price consciousness among consumers. Gift cards are sought after for their flexibility, allowing recipients to choose what they want. Toy retailers face competition from online platforms and discount department stores. Retailers focus on integrating physical and digital retail experiences to meet consumer demand for efficient and flexible shopping.
On a special Black Friday edition of Bloomberg Markets, Carol co-hosted with Paul Sweeney. Julie Van Ullen, Chief Revenue Officer at Rakuten, joins to discuss shopping on Black Friday, holiday shopping outlook, and consumer health and potential ways to save. Belinda Oakley, CEO at SodexoLIVE!, joins to discuss jobs in the hospitality industry and outlook for the company and the hospitality space. Charles Gillespie, CEO at Gambling.com (NASDAQ: GAMB), joins to discuss his company’s earnings and outlook for sports gambling as we head into peak NFL and college football season, and the NFL’s first Black Friday game ever. Tom McGee, CEO of ICSC, discusses Black Friday and holiday spending retail projections. Hosted by Paul Sweeney and Carol Massar.