Becker’s Healthcare Podcast Mark Rich, President and Member of the Board at Steward Health Care System
Jul 2, 2025
Mark Rich serves as the President and a board member at Steward Health Care System. He delves into the transformative shift towards value-based care and its critical role in improving patient outcomes. The discussion highlights the necessity of patient engagement and the advancement of price transparency for a better healthcare experience. Rich also tackles capacity constraints in the system and the need for innovation to manage resources effectively while addressing the importance of post-acute care and mental health services in this evolving landscape.
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Steward Health Care Restructuring Success
- Mark Rich led Steward Health Care's restructuring, saving 29 to 31 hospitals and preserving nearly all jobs.
- The transition to new owners occurred smoothly with no disruption in patient care.
Impact of Value-Based Care
- Value-based care is transforming healthcare, proven by Medicare's savings and decreased hospital stay length.
- ACOs reduce waste and maintain quality, easing capacity constraints significantly.
Healthcare Capacity Challenges
- Healthcare faces a capacity crisis due to limited staff, money, and slow build rates for facilities.
- Innovation and technology are essential to solve these capacity constraints beyond process improvements.