Why We’re Fighting About Self Checkout – Best of TANGOTI

Bridget and Mike had conflicting and surprisingly strong feelings about self checkout machines. And it turns out, listeners do, too! We got more emails about this seemingly low stakes topic than any other. Why did this touch a nerve?! We don’t know but there’s something there, and we’re here for it. We read some listener emails, which make great points for and against. Are these machines dystopian symbols of our crumbling social connectedness? Or are they convenient devices for buying groceries, and maybe the real dystopian symbols were the capitalist overlords we met along the way? You be the judge!

Self-Checkouts Often Inaccessible to Disabled Shoppers:  https://foodinstitute.com/focus/self-checkout-often-inaccessible-to-disabled-shoppers/

LA Times report on self checkouts and loneliness (paywalled): https://www.latimes.com/business/story/2023-08-28/some-skip-self-checkout-to-combat-loneliness-build-human-connection

TikTok Lawyer explains why you should avoid using self-checkouts in stores: https://scoop.upworthy.com/lawyer-explains-why-you-should-avoid-using-self-checkouts-in-stores-576190-576190-576190-576190

Washington Post piece: Dear grocery store owners: I don’t work for you! https://www.washingtonpost.com/opinions/2022/10/31/rick-reilly-self-checkout-rebellion/

Walmart reveals it's tracking checkout theft with AI-powered cameras in 1,000 stores: https://www.businessinsider.com/walmart-tracks-theft-with-computer-vision-1000-stores-2019-6

Feeling lonely? Too many of us are. Here’s what our supermarkets can do to help: https://theconversation.com/feeling-lonely-too-many-of-us-are-heres-what-our-supermarkets-can-do-to-help-211126 

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