Barak Turovsky, VP of AI at Cisco with over 25 years in AI, emphasizes the urgency for businesses to adopt generative AI or risk being outpaced. He discusses how large language models can revolutionize customer interactions and tackle misconceptions surrounding AI use. Barak also highlights the importance of selecting the right models for specific industries, navigating data privacy, and ensuring accuracy over mere fluency in AI outputs. His insights offer a roadmap for businesses keen on integrating AI for growth and competitiveness.
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question_answer ANECDOTE
Barak's AI Background
Barak Turovsky led Google Translate, the first product to use LLMs at scale.
He also worked on BERT, which improved Google Search and Google Ads.
insights INSIGHT
LLM Accessibility and Complexity
LLMs are now more accessible due to innovations like ChatGPT.
Productizing LLMs is easier but still complex, especially at scale.
volunteer_activism ADVICE
Leveraging LLMs for Customer Interaction
Businesses with customers must connect internal knowledge sources to LLMs.
Not doing so risks disruption by competitors offering better customer interactions.
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If you're not gonna use AI, your competition is. And they might crush you. Or, they might ChatGPT you. Barak Turovsky, VP of AI at Cisco, gives us the best ways to think about Generative AI and how to implement it.
Topics Covered in This Episode: 1. Large Language Models (LLMs) and Business Competitiveness 2. Understanding LLMs for Small to Medium-Sized Businesses 3. Use Cases and Misconceptions of AI 4. Data Security and Privacy
Timestamps: 01:35 About Barak and Cisco 05:44 AI innovation concentrated in big tech companies. 07:14 Large language models can revolutionize customer interactions. 12:01 ChatGPT fluency doesn't guarantee accurate information. 13:41 Considering use cases over two dimensions 18:16 OLM is good fit for specific industries. 21:17 Emphasizing the importance of large language models. 23:20 Maintaining control over unique AI model elements. 28:50 Questioning the data use in large models. 31:27 Barak discusses leveraging AI for various use cases. 33:50 Industry leader shared great insights on AI.
Keywords: AI, Large Language Models, Jordan Wilson, Barak Turovsky, Cisco, Google Translate, Transformer Technology, Generative AI, Democratization of Access, Customer Satisfaction, Business Productivity, Business Disruption, Internet Search, Sales Decks, Scalable Businesses, Fluency-Accuracy Misconception, AI Use Cases, Data Privacy, Data Security, Model Distillation, Domain-Specific AI Models, Small AI Models, Gargantuan AI Models, Data Leverage, AI for Enterprises, Data Selling, Entertainment Use Case, Business Growth, Professional Upskilling, AI Newsletter.
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