In this episode, Matthew Grant sits down with Adrian Coupland from Earnix to explore the findings of its latest industry report, An Industry at a Crossroads. They discuss how insurers are adapting to modern challenges, from navigating compliance to leveraging real-time analytics. With a focus on modernisation and competition, Adrian shares insights into how technology and data are reshaping the insurance landscape, empowering businesses to move faster and make smarter decisions.

This conversation offers a glimpse into how insurers can stay ahead in a complex, evolving market while addressing regulatory pressures and increasing customer expectations.

Key Talking Points:

• From legacy systems to agile ecosystems – modernizing insurance.
• Insights from Earnix’s Industry at a Crossroads report.
• Real-time data and analytics – leveraging external and internal insights.
• The compliance conundrum – challenges and opportunities for innovation.
• Streamlining underwriting and pricing rule changes with Earnix.
• Proof of value – how Earnix helps insurers test and adopt technology.
• Staying competitive – advice for insurers planning for 2025 and beyond.
• Embracing AI and data-driven decision-making – the path forward.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Adrian Coupland on LinkedIn to start a conversation!

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Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Measure the significance of reducing underwriting rule change timelines on operational efficiency.
• Explain the regulatory and compliance factors shaping the adoption of AI and machine learning in insurance.
• Define the differences between legacy monolithic systems and agile ecosystems in insurance operations.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 337 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

To help us measure the impact of the learning, we would be grateful if you would take a minute to complete a quick feedback survey.