Engineering Culture by InfoQ

Empathy as a Key Success Factor for High Performing Development Teams

Apr 19, 2024
Guest
Cassie Shum
Cassie Shum, VP of Field Engineering at Relational AI, discusses the importance of empathy in engineering teams and team alignment, exploring the impact on collaboration and product development. The podcast also delves into multiple layers of architecture, customer impact, advanced tools like LLM models, and guidance for new leaders seeking support and embracing mistakes.
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Episode notes
1
Introduction
00:00 • 3min
2
Fostering Empathy and Team Alignment in Engineering
02:51 • 11min
3
Exploring Multiple Layers of Architecture and Customer Impact
14:14 • 2min
4
Exploring the Shift Towards LLM Models and JEDAI in Engineering for Enhanced Productivity
16:02 • 3min
5
Guidance for New Leaders on Seeking Support and Embracing Mistakes
19:26 • 3min