Traversal CEO and co-founder Anish Agarwal joins Dash0’s Mirko Novakovic to unpack why AI-powered SRE agents are emerging as the next big shift in incident response. A former MIT researcher and now Columbia professor, Anish explains how causal machine learning and reinforcement learning shaped Traversal’s approach to finding root causes in complex systems. The conversation explores alert fatigue, multi-tool fragmentation, why accuracy builds trust, and how automation may soon take incident management from detection to full remediation.