Could Nashville hold the key to modernizing the civil service

When considering new ideas for modernizing the federal civil service, look no further than, Nashville. Yes Tennessee’s 2012 civil service reform, while not a perfect match for the federal system, does provide a compelling demonstration that thoughtful reform is possible. The Volunteer State modernized its system with a mix of performance-based policies, updated appeals processes, and a shift in employment presumptions, which created some positive results. Jeff Neal, who is senior vice president of ICF International as well as former chief human capitol officer for the Homeland Security Department, recently analyzed Tennessee's initiative and found some lessons the federal government could learn from it.

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