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Adding intelligence to automation enables greater degrees of variability and unpredictability. In this episode of the AI Today podcast hosts Kathleen Walch and Ron Schmelzer discuss what it means to have Level 1 automation to handle variability and unpredictability, how to incorporate NLP and computer vision to help handle tasks with unstructured data, some of the challenges Level 1 automation can present, and what the key ingredient to Level 1 automation is.