Empowered Patient Podcast Using Digital Technology to Support a Value-Based Care Model with Lynn Carroll HSBlox
Lynn Carroll, Chief Operating Officer at HSBlox, provides a platform to encourage collaboration between payers and providers in a value-based care system. The success of VBC is based on the perspective of the patient and the ability to personalize the interaction with their entire care team. Assessing the needs of patients and using digital tools to engage patients is bringing the benefits of value-based care to a broader audience.
Lynn explains, "On the data exchange side, this certainly gets us into the interoperability space. What we have seen is an emphasis on aligning the participants in the care team. Part of an assessment is to understand who a patient is seeing today, who they may have seen recently, or who are they not seeing anyone. But once you know the care team and that care team is in place, facilitating that data sharing component is a key part of the approach."
"We have seen an attempt after stratifying a population to know where there are high-touch patients or folks with chronic disease that can have monitoring applied. The challenge with those tools is to make sure that you engage the patient and give them the ability to understand their role in utilizing those tools. So, if you think about part of the assessment upfront, it is also to understand a given patient's motivation and/or capability to take responsibility for participating in these programs."
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