

Streamlining the Patient Referrals Chain with Trey Holterman
Jun 20, 2025
Trey Holterman, cofounder and CEO of Tennr, dives into the chaotic world of patient referrals, sharing insights from his unique journey from comedian to healthcare innovator. He reveals how outdated communication methods like fax machines hinder patient care. By harnessing AI, Tennr aims to transform referral logistics, ensuring patients get timely access to specialists. They also discuss fostering a strong company culture and the importance of collaborative teams in driving healthcare innovation. Holterman sheds light on improving patient experiences through streamlined workflows.
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Episode notes
Patient Referral Black Hole
- Trey Holterman's mother described patient referrals as sending patients into a black hole.
- Patients often fall through cracks due to complex paperwork and poor communication between doctors.
AI's Role in Healthcare Workflow
- Structuring unstructured healthcare communication is crucial for efficiency.
- Specialized AI models outperform generalized ones in handling complex healthcare workflows.
Automate and Free Staff for Patients
- Automate document processing to reduce manual work and errors.
- Let humans focus on patient interaction instead of paperwork verification.