Why 25% of Gen Z might need a different type of healthcare, with Liana Guzmán, CEO of FOLX

This week on Second Opinion, Christina Farr interviews Liana Douillet Guzmán, CEO of FOLX, about the healthcare challenges faced by the LGBTQIA+ community. They discuss systemic discrimination, the growing demand for inclusive care, and the importance of patient-centered, community-based healthcare solutions tailored to the unique needs of LGBTQ+ individuals.

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LINKS:

FOLX Health: https://www.folxhealth.com/ 

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FOLLOW:

https://www.linkedin.com/in/lianaguzman 

https://www.linkedin.com/in/christinafarr/

https://www.linkedin.com/in/lubagreenwood/ 

https://www.linkedin.com/in/ashzenooz/

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HIGHLIGHTS FROM THE EPISODE:

• FOLX is a virtual clinic providing healthcare specifically for LGBTQIA+ individuals.
• The current healthcare system was not built for LGBTQIA+ individuals and is often openly discriminatory.
• 40% of LGBTQIA+ community avoids seeking medical care due to fear of discrimination.
• 10% of US adult population identifies as queer, while 25%+ of Gen Z identifies as queer.
• LGBTQIA+ community has higher rates of mental health challenges due to societal stress.
• Most clinicians graduate with only five hours of LGBTQIA+ training.
• FOLX started as a direct-to-consumer service for gender-affirming care and expanded to serve the broader LGBTQIA+ community.
• The company added insurance acceptance and employer partnerships to increase accessibility.
• The current political climate has created increased demand for FOLX's services.
• Patient-centered care should value the patient's expertise about their own experience.
• Liana believes "you can do good and do well at the same time."
• FOLX positions itself as a smart business decision rather than just a DEI initiative.