Becker’s Healthcare Podcast Emily Jacobsen, VP Clinical Systems and Chief of Clinical Informatics at the University of Maryland Medical System
Nov 23, 2025
Emily Jacobsen, VP of Clinical Systems and Chief of Clinical Informatics at the University of Maryland Medical System, shares her journey from CNA to healthcare leader. She dives into current AI applications, including documentation and predictive analytics, highlighting their impact on clinician workflows. Emily emphasizes a people-centered approach to virtual care and advocates for agility in legislation regarding telehealth and data privacy. She also advises investing in staff education and governance to foster innovation and meet evolving healthcare needs.
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From CNA To Chief Clinical Informaticist
- Emily Jacobsen started as a certified nursing assistant and later worked at Epic and several provider organizations.
- Her clinical frontline experience shaped her career path into clinical informatics and leadership at UMMS.
AI Moving From Concept To Daily Work
- AI is already improving clinical documentation, predictive analytics, and day-to-day operations at UMMS.
- Tools like ambient documentation and Epic AI for coding and summarization are becoming embedded in workflows.
Pilot AI With High-Need Clinician Groups
- Pilot AI tools with targeted clinician groups like hospitalists, ED physicians, and CDI teams to refine impact.
- Use AI to surface consolidated structured and unstructured data so providers see key information quickly.