The Power of Emotional Intelligence for Successful Leadership with Juan Cortes

In today's episode, Massimo is joined by Juan Cortés, a leading emotional intelligence workshop facilitator. Juan has been building and shepherding inclusive cultures for world-class brands for 25+ years. As Co-founder of MatterOfCulture, he helps organizations become exceptional places to work.

Highlights from today's podcast include:

• How to define emotional intelligence
• What people get wrong about empathy
• How leaders can empathize with employee concerns
• How to stay out of judgement in order to be empathetic and validate concerns
• What self awareness actually is and why it is broken down into internal vs. external awareness 

Connect with Juan:

• Website: https://www.matterofculture.com/
• LinkedIn: https://www.linkedin.com/company/matterofculture/?viewAsMember=true
• Instagram: https://www.instagram.com/matterofculture/
• YouTube: https://www.youtube.com/channel/UCgFghb42sBl3v3-M2-ScNVw
• Medium: https://matterofculture.medium.com/

To download my Conscious Communication Workbook to support you in turning toxic conflict into collaborative gold, please visit Massimobackus.com/workbook