Derrick Hastie, Chief Technology Officer at Legal & General Investment Management, shares insights on AI's transformative role in the investment sector. He discusses the challenges of integrating generative AI and overcoming cultural resistance in organizations. The importance of pilot programs and effective communication to foster innovation is emphasized. Additionally, Hastie highlights the pressing need for AI skills in the job market and the collaboration necessary to bridge the skills gap, ensuring future growth in investment management.
Investment management firms are increasingly leveraging generative AI to enhance processes like compliance and software development while training staff accordingly.
Cultural resistance and a significant talent gap for AI skills pose challenges, necessitating effective communication and educational improvements for future innovation.
Deep dives
Insights from the AI Report
The recent AI report highlights how investment management firms are adapting to leverage the opportunities presented by AI, particularly generative AI. This new technology has expanded the possibilities for enhancing business processes, such as using institutional knowledge bots to streamline responses and Smart KYC to enhance compliance. In the realm of software development, AI facilitates tasks like generating requirements, conducting peer code reviews, and even creating test cases automatically. The industry is currently focused on identifying these use cases, experimenting with them, and training staff to effectively implement these innovations.
Challenges of AI Implementation
The report outlines several internal challenges that firms face when implementing AI, with cultural resistance to change being a prominent issue. Many employees are either eager to adopt new technologies or resistant, necessitating a strong case for change and effective communication strategies within organizations. Additionally, measuring the costs and benefits of AI projects remains a significant hurdle as firms navigate uncharted territory. External factors, particularly managing AI-related risks, also pose challenges, as firms must adhere to stringent regulations while integrating new technologies.
Talent Shortages and Recommendations
Access to qualified AI talent is critical for firms aiming to innovate, yet the report identifies a significant gap between the demand for and supply of AI skills in the UK. Companies are seeking to fill this gap through partnerships and apprenticeships, yet the shortage remains daunting. To address this issue, the report advocates for government initiatives to promote growth in computer science and related fields within universities to foster a new generation of AI expertise. Strengthening the educational infrastructure is essential for ensuring firms have access to the talent necessary for ongoing innovation and implementation of AI solutions.
The new report outlines current common use cases and examines enablers and barriers for longer-term AI adoption, as well as recommendations for future AI integration in the investment management industry.
In this episode James King speaks to Derrick Hastie, CTO of Legal & General Investment Management, about some of the key points and next steps illustrated in the document.
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