

AI Today Podcast: When to do Automation Versus AI
Dec 11, 2023
The AI Today podcast explores when to use automation versus AI, including examples of automating repetitive tasks and the suitability of AI for complex tasks. It also discusses scenarios where automation falls short, such as image recognition and customer service. Additionally, the podcast highlights the strengths and weaknesses of both approaches and introduces the CPMAI methodology and certification.
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Automation vs. AI
- Automation handles repetition and deterministic tasks.
- AI addresses cognitive issues, probabilistic scenarios, perception, planning, and prediction.
When to Automate
- Automate repetitive tasks that don't change and can be programmed.
- Examples include automated emails, workflows, data entry, and some customer service.
When to Use AI
- Use AI when rules are hard to code, scaling is difficult, or the task requires learning from data.
- Examples are content generation, sentiment analysis, translation, recognition, and autonomous systems.