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In this episode of the Meat & Potatoes podcast Garret Clark chats with Julian Wilson, Founder and CEO of Orderprotection.com.
Orderprotection protects online consumers by ensuring their online orders. They charge a small fee that guarantees they receive the product regardless of mishandling of shipping labels or porch pirates. With much of shopping happening online they develop partnerships with direct to consumer brands large and small.
Julian has over 10 years of experience in the e-commerce industry. He worked as the Chief Technology Officer at Fashion Nova before founding Dose of Roses.
Outline of the conversation:
0:00 Introduction to Julian Wilson and Order Protection
6:30 Small to large partnerships
9:00 Customer service
12:00 Delivery system
14:30 Previous experiences
19:30 Great products sale themselves
22:00 Raising money
24:00 Working locations
30:00 Forecasting and goals
32:00 Closing remarks
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