Quite an emotional roller-coaster this one. Couple of handy tips about improving the efficiency of an app quickly become an existential lament for the loss of analog in the digital age. Tessa can't grasp how to use bullet points, Stevie cries about her notebook, we learn almost nothing, an absolute classic Nobody Panic episode.

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Recorded by Ben Williams and edited by Naomi Parnell for Plosive.

Photos by Marco Vittur, jingle by David Dobson.

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