#41 - Breaking Glass and Taking Risks: Charlene Barone on Leadership in Legal Operations
Apr 10, 2024
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Charlene Barone, a legal ops leader, discusses her journey from contracts manager to Director of Legal Operations at the New York Times. She highlights the role of general counsel in championing innovation and shares strategic initiatives for career growth. Charlene credits her success to a strong foundation in contract management and emphasizes the impact of supportive legal teams in driving change and implementing technology.
Charlene's journey showcases the importance of seizing opportunities and driving impactful changes in legal operations.
Her collaborative approach with IT and proactive mindset demonstrate leadership in embracing challenges and seeking innovative solutions.
Deep dives
Evolution of Charlene's Career from Contracts Manager to Legal Ops Leader
Charlene's journey from starting as a contracts manager to becoming a legal ops leader showcases her ability to seize opportunities and drive impactful changes in her role. She initially navigated contract negotiations and outside counsel management, gradually expanding her scope to include legal ops functions like budgeting and efficiency improvements. Charlene's proactive approach and initiative highlight the foundation for transitioning into a strategic legal ops leader.
Implementation of Improvements at Orange Theory Fitness
At Orange Theory Fitness, Charlene spearheaded innovative initiatives like digitizing membership contracts and utilizing AI technology to streamline processes effectively. By leveraging AI features and a contract lifecycle management platform, she successfully consolidated a large number of membership agreements, enhancing workflow efficiency and receiving commendation from senior executives for her transformative contributions.
Collaboration with IT for Successful Implementation of Legal Tech
Charlene's collaborative approach with IT at Orange Theory facilitated the effective adoption of legal technology solutions, showcasing a cross-functional partnership focused on optimizing systems and tools. By involving key stakeholders from the IT team in evaluations and decision-making processes, Charlene maximized the benefits of legal tech solutions, driving enterprise-wide efficiencies and leveraging the expertise of diverse teams.
Approach to Embracing Challenges and Driving Innovation
Charlene's mindset of embracing challenges and seeking innovative solutions reflects her proactive approach to problem-solving and continuous improvement. By tackling administrative roles with efficiency and proactively identifying areas for enhancement, she demonstrates a commitment to driving impactful changes and creating a culture of innovation. Charlene's ability to navigate transitions and advocate for strategic changes underscores her leadership qualities in the legal operations domain.
In this episode of Pearls On, Gloves Off, Mary O'Carroll welcomes the formidable Charlene Barone, currently steering the ship as the Director of Legal Operations at the New York Times. Charlene, with her rich history traversing from contracts manager to legal ops leader, brings a wealth of knowledge from both the startup world and the franchise legal landscape of Orange Theory Fitness.
A Tale of Two Worlds: Mary and Charlene explore the contrasts and challenges f@aced in the legal departments of Orange Theory and the New York Times, highlighting the critical role of general counsel in championing innovation.
Strategic Moves: Charlene opens up about the strategic initiatives that have marked her career, offering golden nuggets of advice for those aspiring to climb the legal ops ladder.
The Brave Leap: From Contracts Manager to Legal Ops Director, Charlene's journey is a masterclass in risk-taking and the indispensable support of a general counsel.
Foundation in Contract Management: Charlene credits her rigorous experience in contract management as the bedrock of her success, encouraging newcomers to start their legal ops journey there.
Initiative and Innovation at Orange Theory: Charlene reflects on her tenure at Orange Theory, emphasizing the impact of supportive general counsel on her ability to implement transformative projects, like a Contract Lifecycle Management system.
Strategy at The New York Times: With a larger team and more resources, Charlene shares her strategic priorities and the open, supportive environment that fosters innovation at the New York Times.
The GC Partnership: The significance of a solid relationship with general counsel, the courage to take risks, and the importance of communication are underscored.
Continuous Improvement: Charlene motivates legal ops professionals to seize opportunities for enhancement, advocating for small starts leading to major leaps.
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