As we shift from a relationship-based industry to one that's increasingly transactional and digital, how might financial institutions reclaim the human connection while still embracing technological advancement?

Join us for a new episode of the One Vision Podcast with special guest Rik Coeckelbergs, founder of The Banking Scene and author of 'A New Ethos in Banking.' Rik shares his journey of writing the book, emphasizing the importance of values and purpose in the financial industry amid a changing world. We touch on the risks and opportunities in our industry, the impact of digital transformation, the role of AI, and the need for financial and digital inclusion. Tune in for a thoughtful chat on how organizations can reconnect with communities and the significance of ethos in today’s rapidly changing world.

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