In a world where content about almost anything you may need to learn is readily available online, what should be the role of organisational L&D? Probably not its present one, which is all too often almost exclusively concerned with the centralized provision and curation of content for the organisation's learners – says Serena Gonsalves Fersch FLPI. Serena is Head of Talent for the SoftwareONE Academy, but also a doctoral candidate, researching the future of learning and the L&D function in technology accelerating organisations. In this final episode of the current season, she talks to John about some compelling insights her research is turning up about the future of the L&D function.

0:00 - Intro
3:09 - Software One
5:20 - Serena's Doctorate Thesis
8:36 - Mistakes made when selecting vendors
15:04 - Advice for Vendor Selection
20:42 - L&D in tech start-ups and hypergrowth
30:40 - Business Applicability
38:38 - Advice for fast growing companies

Follow Serena:

LinkedIn: https://www.linkedin.com/in/serena-gonsalves-fersch-flpi-a23589
Twitter: @SerenaGFersch
SoftwareONE Academy website: https://www.softwareone.com/en/now/softwareone-academy

Contact John Helmer:

Email: john@learninghackpodcast.com
Twitter: @johnhelmer
LinkedIn: https://www.linkedin.com/in/johnhelmer/
Website: https://johnhelmerconsulting.com/

Download the white paper from Learning Pool written by John Helmer – The Spacing Effect: Harnessing the Power of Spaced Practice for Learning That Sticks https://learningpool.com/spacing-effect-harnessing-power-of-spaced-practice/

LH #65 Start Me Up with Serena Gonsalves-Fersch