Beyond Being Nice: Rethinking Psychological Safety with Michaela Kerrissey

In today’s episode, we’re diving into one of the most misunderstood and essential foundations of effective teamwork: psychological safety. Our guest is Dr. Michaela Kerrissey, associate professor at the Harvard T.H. Chan School of Public Health and co-author of the recent Harvard Business Review article, “What People Get Wrong About Psychological Safety.”

What does it really mean? Is it about being nice? Feeling comfortable? Or getting your way in team discussions? Michaela’s work dismantles these myths and reframes psychological safety as something far more powerful: the ability to speak up, question, challenge, and share critical insights, without fear of ridicule or reprisal.

Together, we’ll explore how psychological safety applies on the front lines of emergency care, what leaders and crews can do to build it in the moment, and why getting this right might just be the most important culture shift we can make. This conversation is a game-changer for teams that want to grow, perform, and protect each other under pressure. You can read the article here: https://hbr.org/2025/05/what-people-get-wrong-about-psychological-safety?ab=HP-magazine-text-1