Everyone makes mistakes. However, not everyone admits to making them, and that can lead to much bigger problems. Talk show host Ellen DeGeneres used the opening monologue of her season premiere to address her role allegations of a toxic production environment at the daytime series in her opening monologue. It was time to admit a mistake. Learn five maneuvers to help create an architecture for getting you through the sometimes brutal process of admitting when you are wrong.

Mentioned on the podcast: How to Apologize During a PR Crisis: Why Ellen DeGeneres Kept Quiet (And Why You Shouldn't)

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© Molly McPherson 2020

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101: How to Admit Your Mistakes: The Ellen DeGeneres Apology