SPaMCAST 116 - Naomi Karten, Presentation Skills for Technical Professionals

Welcome to the Software Process and Measurement Cast 116! The Software Process and Measurement Cast this week features an interview with Naomi Karten discussing her 7th book, . If you have to get up in front people (real or virtual) I commend this interview to you and suggest book marking it as you will be back OFTEN! I also suggest they you buy the book! Naomi Karten (www.nkarten.com) is well-known for delivering serious material with a light touch. As principal of her training and consulting business, she has delivered seminars and presentations to more than 100,000 people in such diverse locations as Oslo, Zurich, Hong Kong, Tokyo, Trinidad, and Costa Rica, as well as throughout the US and Canada. Her services help organizations and individuals improve customer satisfaction, manage change, and strengthen communication skills. Naomi’s 7th book, , which is the subject of this podcast, is packed with tips and advice to help technical professionals develop career-enhancing presentation skills. As a former IT professional who was once terrified of public speaking, she wrote this book to help others excel at presenting with confidence. In addition to speaking, Naomi loves to write. Her books, Managing Expectations and Communication Gaps and How to Close Them, provide proven strategies and techniques for carrying out projects,implementing change, delivering service, and strengthening teamwork. Her other books and ebooks include  How to Survive, Excel and Advance as an Introvert How to Establish Service Level Agreements Naomi’s newsletter, , offers serious advice in a lively, chuckle-generating manner. She has published several hundred articles in print publications and on numerous websites. She also and . Prior to forming her training and consulting business, she earned degrees in psychology and gained extensive experience in technical, customer support, and management positions. Contact naomi@nkarten.com Website: http://www.nkarten.com Newsletter: http://www.nkarten.com/newslet.html Blog: http://bit.ly/F0Dug Twitter: http://twitter.com/#!/NaomiKarten This is Naomi's second visit to the Software Process and Measurement Cast.  Naomi was last featured on when she talked about her book Changing How You Manage and Communicate Change. Check it out! co-authored by Murali Chematuri and myself and published by J. Ross Publishing has hit the bookshelves!  According to Robert C. Anderson, Director, Process Development and Quality Assurance, Computer Aid, Inc, "Mastering Software Project Management is a masterpiece of clarity, organization and depth of practical knowledge." If you a project manager or know project managers buy yourself a copy and a second to lend co-workers! Contact information for the Software Process and Measurement Cast: Email:  spamcastinfo@gmail.com Voicemail:  +1-206-888-6111 Website: www.spamcast.net Twitter: www.twitter.com/tcagley Facebook:  http://bit.ly/16fBWV     Next! SPaMCAST 117 will feature another metrics minute segment,  association news (maybe) and a review of Naomi's book.