What's Your Baseline? Enterprise Architecture & Business Process Management Demystified

Ep. 67: Low-Code/No-Code Automation: Maximilian Neumaier

7 snips
Apr 22, 2024
Maximilian Neumaier, Lead of Product Management at TIM Solutions, discusses his journey into the world of low-code/no-code automation. He emphasizes the importance of integrating human elements in workflow automation to enhance collaboration between departments. The conversation highlights how organizations can start with small implementations for successful tool adoption and the vital role of documentation in process management through BPMN. Maximilian also shares insights on maintaining compliance and governance in workflow management.
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ANECDOTE

IT Adoption Anecdote

  • An energy company used TIM to automate its application owner review process.
  • This replaced hundreds of manual tickets, proving the tool's value to the IT department.
ADVICE

Process-First Automation

  • Start process automation with a well-defined process, not just a vague idea.
  • Optimize the process before automating it in a workflow tool.
INSIGHT

Automating for Truth

  • Documented processes often differ from real-world execution.
  • Automating a process reveals the true workflow, offering valuable insights.
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