Rob Moffat, Principal at Balderton

Rob Moffat, Principal at Balderton, recently hosted an Academy session at Seedcamp. Following his presentation to our Founders, Rob joined our own Dave Haynes for this podcast to give his investor view on understanding customer acquisition costs. Rob talks through different marketing channels and how more startups are using mobile, TV and even direct mail, as search engine marketing becomes more expensive. Pulling on his experiences working with Balderton investments such as Wooga, Qubit and HouseTrip, Rob provides an overview of cost per acquisition (CPA) and lifetime value (LTV) and the risks of blending the two. Giving a summary of what VC’s look at when analysing your marketing data. The full presentation Rob gave our teams is available here: http://www.slideshare.net/robmoff/understanding-customer-acquisition-costs-a-vcs-view