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AI Today Podcast: Artificial Intelligence Insights, Experts, and Opinion
Applying CPMAI Methodology to AI Projects: Interview with Christina Kucek, CAI [AI Today Podcast]
Jan 12, 2024
Christina Kucek, CPMAI certified AI professional, discusses challenges in implementing intelligent automation projects, importance of data management strategy, the future of actionable AI and its impact on employee engagement, AI applications in public and commercial sectors, and progress in autonomous business processes.
28:39
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Quick takeaways
- 2024 will be the year of actionable AI, improving employee engagement and customer service.
- When implementing AI, focus on the minimum viable product and data management strategy.
Deep dives
The Future of AI: Actionable AI and Integrated Systems
The guest predicts that 2024 will be the year of actionable AI, where AI solutions can integrate multiple systems and perform multiple steps to fulfill requests. This will improve employee engagement and allow for more effective customer service. In the public sector, AI can help with automation, digitizing processes, and predicting and planning services. In the commercial sector, AI can enhance productivity and reduce waste for integrated teams of people and technology.
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