The World as You’ll Know It: The Future Of Aging

Watson Part 2: How IBM’s Big Bet Failed

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May 2, 2023
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ANECDOTE

MSK’s Early Watson Collaboration Went Off Script

  • Dr. Caroline recounted MSK's early collaboration with IBM that began with high hopes but quickly diverged from research goals.
  • IBM corporate pushed for data and clinician time while MSK wanted a genuine research partnership, causing mounting frustration and eventual removal of Dr. Caroline from the project.
INSIGHT

EMRs Hide Crucial Clinical Context

  • Electronic medical records prioritize billing, leaving key clinical details in free-text notes that machines struggle to interpret.
  • Watson failed partly because it couldn't reliably read or know when it lacked sufficient information and still made recommendations.
INSIGHT

Data Prep Is Most Of Medical AI

  • Data cleaning and contextual understanding dominate medical AI work and were under-resourced in Watson's project.
  • Machines can detect spurious patterns without context, leading to dangerous or useless conclusions in healthcare settings.
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