Engadget News + Next Amazon is adding AI-powered assistant to One Medical
Jan 22, 2026
Discover how Amazon is integrating a new AI-powered assistant into One Medical's app. This Health AI offers personalized guidance, lab explanations, and booking features. Dive into concerns about privacy and HIPAA compliance as Amazon assures users their data won't be sold. Learn about One Medical's subscription model and how Amazon is positioning itself in the competitive landscape of healthcare technology. Plus, catch a glimpse of Weber's innovative smart charcoal grill launching in 2026!
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Amazon Integrates AI Into Primary Care
- Amazon is adding HealthAI to One Medical to provide 24/7 personalized health guidance using medical records.
- The tool explains labs, manages meds, books appointments, and analyzes images while claiming to complement clinicians.
Capabilities Versus Clinical Limits
- HealthAI can explain lab results, help manage medications, and book appointments for patients.
- Amazon says the AI recognizes when human clinical judgment is needed but provides few details on limits.
Privacy Claims And Record Handling
- Amazon asserts HIPAA-compliant privacy and security practices for HealthAI.
- Conversations aren’t automatically added to medical records and Amazon says it doesn't sell protected health information.