Buying a platform is easy. Building value on it takes strategy, structure, and champions.

In this season’s final episode of Drag & Drop, Daniel Lourenço shares his remarkable 20-year journey at OutSystems from developer to leading the expansion in Asia-Pacific, to driving global customer success.

We unpack what truly makes customers succeed with OutSystems: from choosing the right first project to building internal champions, and why owning your platform internally is key to long-term sustainability.

Key takeaways:

🔘 How to define customer success beyond go-live
🔘 Why your first app determines long-term adoption
🔘 The critical role of internal champions in scaling success
🔘 How to balance partners with internal capability
🔘 When and how to build a Center of Excellence (COE)
🔘 The impact of Workbench, Mentor, and the O11 + ODC Unified Platform

From first app to first value and from first value to lasting impact.
If you’re leading a low-code or AI transformation, this episode is your blueprint for scaling success.

Tell us what you loved about this Episode.

Website: itracrecruitment.com
Contact: Feroz Khan

THIS EPISODE IS BROUGHT TO YOU BY ITRAC.

ITRAC is the only global staffing firm solely focused on Low-Code enablement, empowering organizations through expert Staffing, Recruitment, One-of-a-kind Training, and CoE Advisory.

We don’t just help you hire, we help you build, train, and scale.

As the only firm dedicated exclusively to Low-Code, we provide both contract and permanent professionals to organizations worldwide.

But talent is only part of the equation. That’s why we also deliver tailored training programs to upskill your team, whether they're new to Low-Code or looking to deepen their expertise, so they can hit the ground running and deliver results faster.

With unmatched industry insight and deep platform expertise, we support our customers through every phase of their Low-Code journey, from hiring to training to long-term success.

Whether you're building your team, scaling delivery, or planning your next career move, we’re here to enable your success.

BFRH 2014 10 22: Brad R. Torgersen on The Chaplain's War; and Hard Magic Part 30