As The Beryl Institute ramps up for another great Patient Experience Conference in 2020, we are taking a look back at memorable moments from Patient Experience Conference 2019. One of the 2019 keynote speakers, Rana Awdish, blew audiences away with her story - being a physician fighting for her life in her own hospital. In this Encore Podcast, Dr. Awdish gets personal about life with chronic illness and life after the relase of her best selling book, "In Shock."
