Why people and process are the keys to revenue cycle innovation

Michael Duke, an author and partner within the commercial healthcare segment at Guidehouse, discusses how people and process should take precedence over technology in revenue cycle. He also talks about how sponsor organization Red Dot can assist teams that are struggling with motor vehicle accident accounts.

Mentioned in this episode:

The McPherson Principle: An Innovative Approach to Hitting the Bullseye of Revenue Cycle Performance