Becker’s Healthcare Podcast Lisa Borbon, MSN, RN, BC-NE, Administrator for the West Florida Division of Advent Health Home Care
Dec 13, 2025
Lisa Borbon, MSN, RN, BC-NE, is an experienced healthcare leader with over 26 years in nursing. She dives into how telehealth, wearables, and AI are reshaping patient engagement and efficiency in home care. Lisa discusses the delicate balance of patient empowerment with data, the importance of mental health in education, and the art of empathetic communication. She also highlights home care strategies to keep patients out of hospitals and the role of AI in enhancing scheduling and referrals, ensuring better access to outpatient services.
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Tech Triad Shifts Patient Power
- Telehealth, wearables and AI are converging to give patients more control over their health data and decisions.
- Lisa Borbon sees these technologies enabling precise, predictive patient insights that improve diagnosis and care.
Information Turns Patients Into Partners
- Giving patients information turns them into partners rather than passive recipients of care.
- Borbon warns too much raw data can alarm patients, so tailored AI-driven personalization matters.
Personal Story About Falls And Anxiety
- Borbon recounts her mother suffering multiple falls and becoming anxious after reading online prognoses.
- That experience taught her to assess mental health and contexts before overloading patients with medical data.