Miriam Taylor joins Stuart for today's episode. Miriam is a personal trainer and co-owner of a facility based in Glasgow, Scotland. She started 4 years ago and has gone on to open a gym and build up a loyal client base. In this episode, they discuss the things she learned co-opening a facility so early on in her career, the importance of the client experience, recovering from a large client loss, why she's made her clients the focal point of her social media and why setting up monthly direct debits has been a game-changer for her business.