Empowered Patient Podcast Improving Recruitment Retention and Outcomes of Clinical Trials with Scott Gray Clincierge
Scott Gray is the President and CEO of Clincierge and is focused on streamlining clinical trial recruitment, retention, and completion and improving the results of trials to speed time to approval. Clincierge is most concerned about the challenges presented by travel needs and logistics for patients, caregivers, and family members.
Scott explains, "Our mission is to lead the global clinical trial performance improvement market. So a lot of my experience has been in leadership development with my pharma customers and performance improvement. And as we created Clincierge over the last seven years, we felt that what we could do in the space, being non-medical in our approach, that we could help with the patient experience and thereby influence the overall outcome to the improvement of clinical trials."
"We positioned it in the space of clinical trials and helping those who want to conduct clinical trials, especially sponsors, to better understand what patients are asking for or to better understand the challenges that patients face when they want to participate in a clinical trial. As an example, 62% of patients and 59% of the caregivers said that travel stopped them from participating in a clinical trial. And 42% of patients and 47% of caregivers said financial issues stop them from participating."
"Well, with patients having a better experience, there's a lot of building of trust. Because some other reasons that patients drop out are not only the financial and travel burdens, but they may feel underappreciated. They have work pressures, losing work, losing wages from not being at work."
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