

'The Decency Quotient' in Leadership | Ajay Banga
10 snips Aug 21, 2024
Ajay Banga, a former leader who transformed Mastercard, discusses the vital 'Decency Quotient' in leadership. He emphasizes that a supportive workplace culture hinges on more than intelligence; respect and kindness are crucial. Banga shares how his Indian upbringing shaped his inclusive approach and the importance of diversity in leadership. He also explores the balance of compassion with accountability, reflecting on his journey through corporate transitions and the significance of humility and collaboration in effective management.
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Learnings from Father
- Ajay Banga learned about leadership from his father, a three-star general in the Indian Army.
- His father treated everyone with equal respect, from guards to visiting generals.
Diversity as a Blessing
- Moving frequently during childhood exposed Banga to diverse cultures and languages within India.
- He views this as a blessing, fostering respect for differences beyond formal education.
Embracing Diversity
- Growing up in India, Banga experienced religious diversity firsthand, attending various celebrations.
- He emphasizes surrounding oneself with people from different backgrounds to avoid blind spots.