This week we’re tackling the complexities of the insurance system with Jay Feinman, author of Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It. We dive into the recent, shocking murder of UnitedHealthcare CEO Brian Thompson and how it brought our collective frustrations with the health insurance industry into sharp focus.

And in Mailbag, Jean and Kathryn tackle a listener’s question about long-term care insurance. Is a whole-life policy with a long-term care rider the right choice, or is a standalone policy better?

Resources Mentioned in the Episode:

Jay Feinman’s book: Delay, Deny, Defend: Why Insurance Companies Don’t Pay Claims and What You Can Do About It.
Websites like Consumer Reports and J.D. Power for rating insurance providers
Healthcare.gov and state insurance marketplaces for comparing health plans

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