Inside WM’s Plan to Automate the Future of Trash

WM CEO Jim Fish joins Leadership Next to unpack how the company formerly known as Waste Management is reinventing itself for a new era—one defined by sustainability, automation, and culture-first leadership. Fish explains how WM is transforming from a landfill-dependent waste hauler into a high-tech environmental leader, investing in profitable recycling centers and piloting autonomous garbage trucks. He shares why recycling is not only good for the planet but a major business driver, and reveals WM’s plan to reduce 5,000 jobs through attrition—not layoffs—by automating hard-to-fill roles. Along the way, Fish reflects on the surprising role trash collection has played in improving public health, and why, in his eyes, managing waste responsibly is a civic duty we all share.