201. Neural Coupling and Better Listening w/ Robyn LaVassaur

Learning from the best. When someone rapidly leaps to the top of their field, you know there are plenty of insights to glean.  
During the past year Robyn LaVassaur, Executive Vice President of Sales at Summit Funding, went from local sales production … to national sales leadership. 
Hear my conversation with Robyn as we discuss:
How to ask better questions to serve your customers
How she leaped to the top of the mortgage  
How neural-coupling assists in better conversation
Why problem-solving leads to career success
How to set boundaries to balance family and work     


More information about Robyn and today’s topics:
Robyn LaVassaur on LinkedIn 
Robyn LaVassaur at Summit Funding 
PeakInsideSummit.com 
Chewy.com  


Subscribe, listen, and rate/review the Customer Experience Podcast on Apple Podcasts , Spotify , Google Play or Google Podcasts , and find more episodes on our blog.