

06: When Emotions Hijack Your Leadership: Learning to Respond vs. React
Aug 27, 2025
Jill Young, an EOS expert and creator of Coaching Magic, shares her transformative leadership journey with Beth Fahey. They discuss cringe-worthy leadership moments, including mishandling employee salary requests and unexpected firings. Jill emphasizes the importance of emotional awareness, thoughtfully responding rather than reacting. The conversation also touches on the significance of personal growth, navigating difficult conversations, and her whimsical tattoo that reminds her of her potential. It's a powerful reminder that even seasoned leaders can learn from their missteps.
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Two Reactions In One Hour
- Jill recounted asking for a raise scene where she responded thoughtfully then immediately reacted emotionally to another request.
- That split taught her to check emotions and create space before responding.
Emotional Energy Is Limited
- Emotional energy is finite so intense interactions drain your capacity for subsequent self-control.
- Refill by taking a breath, walk, water, or brief meditation before re-engaging.
Pause Before You Respond
- Create a mental pause between an event and your response to choose a thoughtful action over a reflexive reaction.
- Use that space as a "mental deep breath" to influence the outcome you want.