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Protect the Hustle | A SaaS Podcast
ChurnZero's You Mon Tsang on the link between onboarding & lower churn
Mar 29, 2022
42:11
Topics discussed in this episode:
- Innovation in customer success
- Establishing a retention focal point
- Optimizing retention
- What most companies miss with retention
- Who owns churn and expansion revenue.
This is a ProfitWell Recur production—the first media network dedicated entirely to the SaaS and subscription space.
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