Like all of us, healthcare providers bring their biases to work. But if those biases result in a reduced level of care for their patients, how can we correct them?
An innovative experiment in three very different countries attempted to reduce bias in contraceptive care for women. Zachary Wagner of USC and Manisha Shah of UC Berkeley were two of a multidisciplinary team that implemented program and evaluated the results. They talk to Tim Phillips about how biases shape contraceptive care, the methods that can help us to understand why they arise, and the challenges of creating a program that can work in different cultural and religious settings.