CX Today's Charlie Mitchell presents the latest trending news from the customer experience world.
He's joined by four prominent CX analysts to dissect the latest stories from the space - including news from Avaya, AWS, Genesys, and OpenAI (ChatGPT).
In this edition, our CX experts include:
- Jon Arnold, Principal of J Arnold & Associates
- Liz Miller, VP & Principal Analyst at Constellation Research
- Rebecca Wetteman, Principal at Valoir
- Michael Fauscette, Founder, CEO & Chief Analyst at Arion Research
