Microsoft Research Podcast The AI Revolution in Medicine, Revisited: The reality of generative AI in the clinic
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Mar 20, 2025 In a compelling discussion, Dr. Christopher Longhurst, Chief Clinical and Innovation Officer at UC San Diego Health, and Dr. Sara Murray, Chief Health AI Officer at UC San Francisco Health, dive into the transformative role of AI in medicine. They explore how generative AI is changing patient communication, enhancing clinician efficiency, and addressing documentation burdens. The conversation highlights ethical AI deployment, the integration of AI scribes, and the importance of human oversight in clinical settings, showcasing the exciting yet complex future of healthcare technology.
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Early ChatGPT Experiment
- Dr. Christopher Longhurst's colleague experimented with ChatGPT, feeding it patient questions.
- Longhurst reviewed the responses and was impressed by the quality and empathy.
ChatGPT vs. Doctors
- A study revealed that ChatGPT could answer patient questions with high quality and empathy.
- However, doctors with time to research provide even better responses.
Integrating GPT into EHR
- UC San Diego Health partnered with Epic and Microsoft to integrate GPT into their EHR system.
- This aimed to help clinicians draft responses to patient messages, a significant, unreimbursed task.
