Krista Anderson-Copperman (Asana): What is a Chief Customer Officer?
Sep 9, 2022
03:37
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Krista was CCO at Okta for 6 years, and held a similar role at Salesforce before that. But this is a relatively new role at large software companies. What does it mean exactly? And what makes for a good CCO?
Conversation highlights:
[01:20] What is the Chief Customer Officer
[02:22] The glue between an organization and its customers